Wednesday, March 3, 2010

Blue sky

It isn't quite that crackling deep blue that we get on cold winter days. This sky looks more like spring is on the way.At the midpoint of today's walk I had an opportunity to discuss return policy and customer service with staff and management at a local retail outlet. It was a nice opportunity to brush up on my verbal communication skills and the conversation was mostly cordial. In the end an acceptable outcome for all was agreed upon. And there was no shouting.

Today's bicycle content is that the product lines available at this particular retailer include bicycles, bicycle accessories, and bicycle clothing.

2 comments:

Santini said...

So what did you return?

Law section of the CPA exam said...

No shouting is good. Were UCC codes mentioned? Implied warranties and the like?