Tuesday, July 9, 2013

Foibles

Even before the current round of problems I often opined that insurance companies are in the business of NOT paying claims.

This one looks like a legitimate claim to me.
Our contractor counted 18 shingles lost and said usually you need 20 to have a claim.  He further said that since our shingles have been discontinued and that a color match was not available that insurance procedure as HE has experienced over a lifetime of roofing is that no color match means a complete new roof.

The adjuster counted 33 shingles lost and said that you need 28 to have a claim.  He said at this point our claim does not reach the level of our deductible but that if a color match is not available they may offer to pay for a reshingling of THAT SLOPE.

Our contractor claims to never have heard of this concept of "slope".

Insurance companies are in the business of NOT paying claims.

On the other hand, the same guy who said "no" on the roof took this piece of paper, went out to his truck/office and turned it into half of the maximum amount that we could claim under that particular provision of our policy, enabling us to claim the maximum.
We just kinda scratched it out.  I was thinking we would have to provide some estimate of values but the guy just took this and came back with about $3K.

Heavy rain this morning but dry by noon.  The skies remained threatening throughout but a ride around and around within sprinting distance of home was accomplished.  Way, WAY better than nothing.

2 comments:

Santini said...

We had our two roofs replaced after a big hailstorm three years ago. The insurance company paid up without an argument. Nearly every roof in our neighborhood was replaced -- that might have had something to do with their attitude. Roofs cost more than generators, in my experience.

Bicycle therapy. It's real.

Jimi said...

I've had similar experiences with insurance adjusters. They just don't like to pay claims, especially for labor it seems. At least you got something for the damaged goods.

Not the best day for outdoors activities, but better days are coming.